Exchanges and returns.
Would you like to exchange or return your leggings?
If you are not completely satisfied with your purchase, you can return your order easily and 100% free of charge within 30 days of receipt.
Return costs are fully covered by Velura Leggings .
As soon as the package arrives at our premises, the refund is processed within 2 working days .
HOW TO MAKE A RETURN
Each order includes a pre-filled return form to simplify the process. Simply follow these steps:
-
Fill out the form
Include your name, order number and reason for return. -
Place the form in the package
Slip the form along with the leggings you wish to return into the shipping box. -
Drop off the package with a carrier
Drop off your package at the Post Office or with the carrier of your choice.
FAST REFUND
The amount will be credited back to your original payment method within 2 business days after receipt and inspection of the product.
Return address
47 Rue de Béthune, 59000 Lille, France
(Note: You do not need to provide this address yourself – it is already included on the return form.)
NEED HELP?
Our customer service is always at your disposal.
Contact us by email:
contact@velura.com.