Exchanges and returns.

Would you like to exchange or return your leggings?

If you are not completely satisfied with your purchase, you can return your order easily and 100% free of charge within 30 days of receipt.
Return costs are fully covered by Velura Leggings .

As soon as the package arrives at our premises, the refund is processed within 2 working days .

HOW TO MAKE A RETURN

Each order includes a pre-filled return form to simplify the process. Simply follow these steps:

  1. Fill out the form
    Include your name, order number and reason for return.

  2. Place the form in the package
    Slip the form along with the leggings you wish to return into the shipping box.

  3. Drop off the package with a carrier
    Drop off your package at the Post Office or with the carrier of your choice.

FAST REFUND

The amount will be credited back to your original payment method within 2 business days after receipt and inspection of the product.

Return address

47 Rue de Béthune, 59000 Lille, France

(Note: You do not need to provide this address yourself – it is already included on the return form.)

NEED HELP?

Our customer service is always at your disposal.
Contact us by email:
contact@velura.com.